[osCitas Themes]

Hi Fang Huang,

Do you want to activate other site by deactivating the current site?

Thanks

[osCitas Themes]

Hi,

Thanks for the details, Can you please send us the admin details using our contact us page? so that we can check the issue.

Please don’t paste login details here.

Thanks

[osCitas Themes]

Hi Frédérique David,

Under every column we have provided the option to add class after Animation Time dropbox. Please use that to add column specific class.

Please feel free to contact us if you have any other query.

Thanks

[osCitas Themes]

Hi,

We will check the issue if you can send us the login details using our contact us page.

Note: Don’t paste login details here.

Thanks

[osCitas Themes]

Hi Gabriel VB,

Thanks for contacting us.

We have provided the few settings for js/css in the EBS-Pro settings page.Please select the option from other plugin for both css/js and save it. It will resolve your issue.

Please feel free to contact us in case problem still persists or you have any other query.

Thanks

[osCitas Themes]

Hi Robert Fellner,

Thanks for contacting us.

Can you please send us the link of the page? we will check the issue.

Thanks

[osCitas Themes]

Hi,

Thanks for contacting us. We have provided the option to add class to column. So you can apply any custom class to column to create any type of style you need. Lets say we add any custom class osc-column-left-border and css for this is

.osc-column-left-border {
     border-left: 2px;
}

Please feel free to contact us if you have any other query.

Thanks

[osCitas Themes]

Hi Robert Fellner,

Thanks for contacting us.

Can you please send us your license key using our contact us page? we will check and resolve the issue.

Thanks

[osCitas Themes]

Hi Usman,

Thanks for contacting us. Your license is valid for one year means that for one year you will get the updates and support free of cost. After one year you can use the plugin but to get updates and support you have to renew the license which is 50% discount rate.

Please feel free to contact us in case you have any other query.

Thanks

[osCitas Themes]

Hi Celia Palacios,

Thanks for contacting us. Regarding your queries

1. Yes you can use the two different classes.

2. Here you have missed the row end part of columns shortcode that’s why it is not working. Correct shortcode is

[ebs_frame ... class="frm1"]

[ebs_lead align="center"]Content[/ebs_lead]

[ebs_row]

[ebs_column md="6" sm="12" xs="12" class="class1 class2"]

[ebs_sectionheading class=""]Content[/ebs_sectionheading]

More content that should be centered within the first column…

[ebs_thumbnail link="http://www.example.com" src="http://example.com/logo.png"]

More content in column 1…
[/ebs_column]

[ebs_column md="6" sm="12" xs="12" class="class1 class3"]

[ebs_sectionheading class=""]Content[/ebs_sectionheading]

More content that should be right aligned within the second column…

[ebs_thumbnail link="http://www.example.com" src="http://example.com/logo.png"]

More content in column 2…

[/ebs_column]

[/ebs_row]

[/ebs_frame]

Please feel free to contact us in case you still face issue.

• This reply was modified 9 years, 1 month ago by osCitas Themes.

[osCitas Themes]

Hi,

Thanks for contacting us, Can you please tell us which third party shortcode you are trying use in tabs shortcode, so that we can check it. if it is paid plugin then please provide us the admin login details using our contact us page. Please don’t post login details here.

Thanks

[osCitas Themes]

Hi Steven Hodson,

Thanks for contacting us. Regarding your query, right now there is not option to show playlist of youtube. We will look into it and will try to give update ASAp.

Thanks

[osCitas Themes]

Hi Steven Hodson,

This is to inform you that we have resolved the issue, please take update.

Please feel free to contact us in case you have any other query.

Thanks

[osCitas Themes]

Hi Steven Hodson,

Thanks for contacting us. Soon We will provide the update for this issue.

Thanks

[osCitas Themes]

Hi Ben Nowacky,

Thanks for contacting us.

We have checked the issue you have mentioned and found that it is not plugin issue but its Pantheon’s issue. To resolve this issue you have to install the following plugin which is developed by the Pantheon to solve this session issue.

https://wordpress.org/plugins/wp-native-php-sessions/

For more details please check this link http://helpdesk.getpantheon.com/customer/portal/articles/1505741

Feel free to contact us in case you face any other issue.

Thanks

[Author]

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