Easy Bootstrap Shortcodes PRO can't be activated and registered

Home Forums Easy Bootstrap Shortcodes PRO Easy Bootstrap Shortcodes PRO can't be activated and registered

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    • #10538
      Hedi Belkhodja
      Participant

      Hi,
      I purchased and installed Easy Bootstrap Shortcodes PRO.

      In the admin the EBS-PRO Settings does not appears like indicated in “http://oscitasthemes.com/activate-ebs-pro-plugin/”

      In the extension menu of wordpress, when i activate the Easy Bootstrap Shortcode Pro plugin a have an error message telling me that à cant ‘acees the page “https://www.xxxxxxx.pro/wp-admin/admin.php?page=ebs-license”

      So now it is impossible to use, activate and register the plugin

      I use wordpress 4.9

    • #10541
      osCitas Themes
      Keymaster

      Hi,

      Thanks for contacting us. Can you please send us the admin login details of the site using our Contact us Link, so that we can check and fix the issue.

      Thanks,

      Support Team

    • #10542
      Hedi Belkhodja
      Participant

      Hi,
      i sent you the the admin login details of the site using your Contact us Link

    • #10585
      Ipek Altunmaral
      Participant

      I am having exactly the same problem, running wp locally on my windows – when i try to upload the zip file into the plugins it says the file is too big.

    • #10586
      osCitas Themes
      Keymaster

      Hi Ipek Altunmaral,

      Thanks for contacting us. This is PHP configuration issue. You have to update the

      upload_max_filesize 10M
      post_max_size 10M

      in php.ini file File. Another way out is, upload and extract the zip file in wp-content/plugins folder.

      Please feel free to contact us in case issue still persists.

      Thanks,

      Support Team

    • #11031
      Vito Russo
      Participant

      Hi, I also have them same problem as below:

      I purchased and installed Easy Bootstrap Shortcodes PRO.
      In the admin the EBS-PRO Settings does not appears like indicated in “http://oscitasthemes.com/activate-ebs-pro-plugin/”
      In the extension menu of wordpress, when i activate the Easy Bootstrap Shortcode Pro plugin a have an error message telling me that à cant ‘acees the page “https://www.xxxxxxx.pro/wp-admin/admin.php?page=ebs-license”
      So now it is impossible to use, activate and register the plugin

      I tried searching for a php.ini file but I do not have it.

      WordPress 4.9.8 running Fastor Child theme.

      Thank you for your help

    • #11047
      osCitas Themes
      Keymaster

      Hi,

      Thanks for contacting us. Please send us the admin login details using our contact Us page (http://oscitasthemes.com/contact/). We will check the issue.

      Thanks

    • #11048
      Vito Russo
      Participant

      Hello,
      I have sent you the information you have requested. What are the next steps

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