Easy Bootstrap Shortcodes PRO can't be activated and registered

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This topic contains 4 replies, has 3 voices, and was last updated by  osCitas Themes 7 months, 1 week ago.

  • Author
    Posts
  • #10538

    Hedi Belkhodja
    Participant

    Hi,
    I purchased and installed Easy Bootstrap Shortcodes PRO.

    In the admin the EBS-PRO Settings does not appears like indicated in “http://oscitasthemes.com/activate-ebs-pro-plugin/”

    In the extension menu of wordpress, when i activate the Easy Bootstrap Shortcode Pro plugin a have an error message telling me that à cant ‘acees the page “https://www.xxxxxxx.pro/wp-admin/admin.php?page=ebs-license”

    So now it is impossible to use, activate and register the plugin

    I use wordpress 4.9

  • #10541

    osCitas Themes
    Keymaster

    Hi,

    Thanks for contacting us. Can you please send us the admin login details of the site using our Contact us Link, so that we can check and fix the issue.

    Thanks,

    Support Team

  • #10542

    Hedi Belkhodja
    Participant

    Hi,
    i sent you the the admin login details of the site using your Contact us Link

  • #10585

    Ipek Altunmaral
    Participant

    I am having exactly the same problem, running wp locally on my windows – when i try to upload the zip file into the plugins it says the file is too big.

  • #10586

    osCitas Themes
    Keymaster

    Hi Ipek Altunmaral,

    Thanks for contacting us. This is PHP configuration issue. You have to update the

    upload_max_filesize 10M
    post_max_size 10M

    in php.ini file File. Another way out is, upload and extract the zip file in wp-content/plugins folder.

    Please feel free to contact us in case issue still persists.

    Thanks,

    Support Team

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